Starting with a sound recruitment and selection process, Lorac Healthcare successfully builds and strengthens relationships in the Health and Social Care industry by consistently meeting client expectations and delivering an outstanding service.
We are continually focused on maintaining an extensive resource of quality care and support staff who are available to support our clients at a moment’s notice. This is achieved by recruiting continually from the vast number of applicants who will have been prescreened for suitable qualities, skills and experience that meet our clients’ requirements.
Regular contact and communication with our clients and staff ensures effectiveness in administration and staffing management, allowing us to manage expectations and guarantee a cost effective and prompt solution to staffing needs.
We are committed to continually monitoring, evaluating and improving our quality and performance standards. Through a series of processes and feedback, we remain focused on listening and responding to our clients needs.
These methods include analysing client and carer feedback, as well as conducting our own internal research and surveys. Through adopting these approaches we are able to ensure that we incorporate key changes and recommendations into our operational methods, improving our performance, quality and care standards and safe guarding the satisfaction levels of our clients and carers.
Our candidates are enrolled on internal personal development plans and are provided with continued training in line with government requirements and our clients staffing needs.