Healthcare Support Worker Vacancy Available

Job Title: Reports to:
Healthcare Support Worker
Senior Care Co-ordinator

Job Overview:

Sponsorship is offered for this role.

(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)

  • To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Coordinator.
  • To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to the Service User.
  • To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


The Service User’s home.

Working Hours:

5 days over a 7-day period, with varying shift patterns as agreed with the Care Coordinator.

Role Specific Duties:

  • Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.
  • To support Service Users with all aspects of their day to day living, enabling them to enjoy the best possible quality of life.
  • Most of the employee’s work will be alone with the Service User in their home.
  • Compassion, good communication skills and a calm and caring manner are essential for this important role.
  • Ensure Care Plans and other information about how to support Service Users are followed.
  • Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users.
  • Be responsible for promoting and safeguarding the welfare of those individuals they support.

Working with Others:

  • Develop effective working relationships with other employees.
  • Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for service users.
  • If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life.

Leading by Example:

  • Seek opportunities for personal and professional growth.
  • Be a role model for other Support Workers and be an ambassador for the service.
  • Be professional, polite and reasonable at all times.

Personal Responsibilities:

  • Commit to achieving the relevant qualifications commensurate with the role.
  • Attend statutory training and any other training as directed by the management.
  • Understand and follow all policies and procedures relevant to the role.
  • Be open to learning opportunities.

Value Based Personal Qualities

Working Together

  • Involve Service Users, family, external agencies & colleagues
  • Speak up when things go wrong

Respect and Dignity

  • Understand person-centred care and can demonstrate treating people as individuals and respecting choices
  • Promoting independence and encouraging appropriate risk taking

Everybody Counts

  • Ensuring no one is discriminated against or excluded
  • Understand human rights and impact on care delivery
  • Facilitating people to ‘speak up’ about concerns and acting upon them

Commitment to Quality of Care

  • Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
  • Being accepting about criticism and focusing on improvement
  • Being open to new opportunities for learning and identifying the limits of skills and knowledge


  • Treating people with kindness
  • Understanding the importance of empathy in all areas of employment
  • Understanding the values of others and always providing a caring service

Improving Lives

  • Focus on how things could be done better and sharing ideas
  • Understanding of wellbeing and what is important to people using the service
  • Improving outcomes for people
  • Ensuring appropriate services are provided for people using the services

Looking to Discuss Your Requirements?

We are always available to support our clients and candidates.